Responding To Production Bugs
Responding To Production Bugs
When something goes wrong, you ask why,
again and again, until you ferret out the root cause.
Then you fix the root cause, not the symptoms.
— Joel Spolsky, Five Whys
again and again, until you ferret out the root cause.
Then you fix the root cause, not the symptoms.
— Joel Spolsky, Five Whys
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